I didn’t get my confirmation email. What should I do?
Wait a few minutes, then check your spam or junk folder for an email from hello@steade.app. If it isn’t there, tap Send the link again on the Check your email screen. Each new link replaces the old one, and a link works for 24 hours. Wrong address? Tap Start again.
Steps to try
- Wait a few minutes. Email can take a little while to arrive.
- Check spam or junk. Look for an email from hello@steade.app, and mark it as not spam so future introductions reach your inbox.
- Send it again. On the Check your email screen, tap Send the link again. Only the newest link works.
- Check the address. The screen shows where we sent it. If it’s wrong, tap Start again.
If the link has expired
Confirmation links work for 24 hours. Tap Send the link again on the Check your email screen to get a new one. If you’ve closed that screen, email us and we’ll help.
If you’ve tried too many times
To stop misuse, we limit how many links can be sent in an hour. If you see Too many tries, wait a while and try again.
Still stuck?
Email hello@steade.app from the address you signed up with.